General Salon and Spa Information

    Hours — Monday 10:00 a.m. to 7:00 p.m., Tuesday through Thursday 9:00 a.m. to 8:00 p.m. Friday 9:00 a.m. to 6:00 p.m., Saturday 9:00 a.m. to 5:00 p.m., Closed Sunday

    Cancellation Policy — If you need to cancel an appointment, please do so at least 24 hours in advance so that we may release your obligation and allow another guest to enjoy Salon and Spa service.

    Late Policy — We provide you with quality services. If you arrive past your scheduled time you may receive partial services only or you may need to reschedule your appointment.

    Arrival — In order to ensure total relaxation and enhancement treatment results, we encourage you to arrive 15 minutes prior to your appointment to allow time to change into a robe and sandals.

    Gratuities — Gratuity is at your discretion and should reflect your satisfaction with our services. A 15-20% gratuity is customary, and is greatly appreciated.

    Professional Team — At Park West Hair Design & Spa, we take pride in our work. You can be assured that all team members are highly trained in their area of expertise as well as in our in-house standards. If you would like to experience the technique of a different staff member, we encourage you to do so. Change is always refreshing and stimulating.

    Quality Assurance — You can depend on us to use only the highest grade of quality product.

    Personal Comfort — For your comfort and well-being, we have a strict no-smoking policy. Cellular phones and beepers are strictly prohibited in the spa. We use hospital grade disinfectants and adhere to the highest sterilization standards for all of our equipment. To create an environment of personal comfort and peace of mind, we utilize proper draping techniques. For every service provided, you can expect complete privacy and discretion.

    Facilities & Amenities — For your convenience, robes, sandals, lockers and shower facilities are provided.

    Children — So that you and others may fully enjoy the serenity of our environment, we ask that you bring your children along only when they are receiving a service.

    Gift Cards — Park West Hair Design & Spa offers Gift Cards for a variety of occasions. We will help customize a memorable experience for that someone special. Stop by and pick one up. You may also call us or visit (and order) online and we will be happy to mail one out to you or to that special person. Gift Cards are non-refundable and can only be used towards service or retail.

    Mission Statement

    Park West Hair Design and Spa is a full service upscale salon and spa. We are here to serve you and make your experience with us a pleasant one.

    Our talented team members are committed to delivering outstanding customer service while providing high quality spa treatments and salon services. We demonstrate a positive attitude, professional image, and a high standard of customer service while being courteous and attentive to our guests needs.

    At Park West Hair Design and Spa, we take pride in our work and believe in continuous education and having passion for what we do.

    Welcome to… the ultimate Salon and Spa experience!

     

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