HOURS Monday 10:00 a.m. to 7:00 p.m., Tuesday through Thursday 9:00 a.m. to 8:00 p.m., Friday 9:00 a.m. to 6:00 p.m., Saturday 9:00 a.m. to 5:00 p.m., Closed Sunday.
CANCELATION POLICY Please allow 24 hours notice for cancellation or rescheduling of Salon or Spa services to avoid a 100% charge.
LATE POLICY Subject to availability. Should you arrive late for an appointment, your service will be modified to maximize your remaining time to honor other scheduled appointments.
ARRIVAL In order to ensure total relaxation and enhancement treatment results, we encourage you to arrive 15 minutes prior to your appointment to allow time to change into a robe and sandals.
GRATUITIES Gratuity is at your discretion and should reflect your satisfaction with our services a 15-20% gratuity is customary, and is greatly appreciated.
PROFESSIONAL TEAM At Park West Hair Design & Spa, we take pride in our work. You can be assured that all team members are highly trained in their area of expertise as well as our in-house standards. If you would like to experience the technique of a different staff member, we encourage you to do so. Change is always refreshing and stimulating.
QUALITY ASSURANCE You can depend on us to use only the highest grade of quality product.
PERSONAL COMFORT For your comfort and well-being, we have a strict no-smoking policy. Cellular phones and beepers are strictly prohibited in the spa. We use hospital grade disinfectants and adhere to the highest sterilization standards for all of our equipment. To create an environment of personal comfort and peace of mind, we utilize proper draping techniques. For every service provided, you can expect complete privacy and discretion.
FACILITIES & AMENITIES For your convenience, robes, sandals, lockers and shower facilities are provided.
BOOKING ONLINE APPOINTMENTS Visit our website to book appointments online.
GIFT CARDS Park West Hair Design & Spa offers Gift Cards for a variety of occasions. We will help customize a memorable experience for that someone special. Stop by and pick one up. You may also call us or visit (and order) online and we will be happy to mail one out to you or to that special person. Gift Cards are non-refundable and can only be used towards service or retail. |